Refund and Returns Policy

Refund and Returns Policy

Return Policy for Adidas Fashion

Welcome to our Return Policy page for Adidas Fashion. We want you to be completely satisfied with your purchase, and we’re here to assist you with any concerns you may have. Please take a moment to review our return guidelines below:

1. Eligibility for Returns:We accept returns on all unworn, unwashed, and undamaged lingerie items within 03 days of the purchase date. To be eligible for a return, the product must be in its original packaging with all tags and labels intact.
2. Exclusions:For hygiene reasons, we cannot accept returns on lingerie items that have been worn, washed, or have had their tags removed. Additionally, any items marked as “final sale” are not eligible for return.
3. Initiation of Return:To initiate a return, please contact our customer service team at Info@adidasFashion.com Provide your order number and a brief description of the reason for the return. Our team will guide you through the return process.
4. Return: We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 3 to 7 days of receiving your order for a refund or exchange.

5. Shipping Timeframe:

   • Orders are typically processed and shipped within 1 to 2 business days from the date of purchase.
   • Our team works diligently to ensure prompt handling and dispatch of your order.

6. Delivery Timeframe:

   • Once shipped, most orders are delivered within 4 to 5 business days.
   • Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather conditions or carrier delays.
7. Inspection and Processing: Once we receive your returned item, our team will inspect it for eligibility. If the item meets our return criteria, we will process the refund or exchange within 3 business days. Refunds will be issued to the original payment method used during purchase.
8. Refunds: Refunds will be processed for the purchase price of the returned item, excluding any shipping charges. Please note that it may take a 4-7 business days for the refund to reflect in your account, depending on your payment method and financial institution.
9. Exchanges:If you wish to exchange an item for a different size or color, please indicate your preference during the return initiation process. Exchanges are subject to product availability. If the requested exchange item is unavailable, we will issue a refund instead.
10. Damaged or Defective Items:If you receive a damaged or defective item, please contact our customer service team immediately. We will provide instructions on how to return the item and will cover the return shipping costs in such cases.
11. Contact Us:If you have any questions about our return policy or need assistance with the return process, feel free to reach out to our customer service team at care@adidasfashion.com

Thank you for shopping with us. Your satisfaction is our top priority, and we’re here to make your shopping experience enjoyable and worry-free.